We collect the information you provide directly when submitting contact requests, booking details, payment information, or public reviews. This may include your name, email address, phone number, booking context, and written feedback.

We may also process operational information such as payment-link status, timestamps, browser details, or audit records required to secure the platform and support reservation follow-up.

Your information is used to answer inquiries, prepare charter proposals, issue payment links, confirm reservations, moderate reviews, and improve customer support. We only use the data needed to operate the requested service.

We may use contact details to send booking-related communications, reminders, or follow-up messages connected to an active inquiry or reservation. We do not sell personal information.

Payments are processed through secure third-party providers such as Stripe. Yacht Miami Experience does not store full payment card details on its own servers.

We may rely on service providers for hosting, authentication, storage, email, and analytics. These providers process data only as needed to support the platform and reservation workflow.

We retain information only for as long as it is necessary to manage reservations, comply with operational obligations, resolve disputes, or meet legal and accounting requirements.

Reasonable technical and organizational safeguards are applied to protect the platform, but no internet-based system can guarantee absolute security. Clients should avoid sharing unnecessary sensitive data through open message fields.

You may request access, correction, or deletion of personal information that is no longer required for an active reservation or legal obligation. Review submissions may be removed from public display when appropriate and after verification.

For privacy requests, data corrections, or questions about how your information is handled, contact our team using the address below and include enough detail for us to identify your request.